Privacy Policy

Last updated: September 2026

Information we may collect

When you contact Bloom Mind Counselling, book a conversation, or request a resource, you may provide information such as your name, email address, phone number and the information you choose to include in your message.

How information may be used

Information may be used to respond to enquiries, arrange counselling or introductory conversations, provide requested resources, administer the website and meet professional or legal obligations that apply to the service.

Health and sensitive information

Please avoid sending detailed sensitive or health information through a general website contact form. Information discussed or collected as part of counselling should be handled through the appropriate counselling and record-keeping processes.

Website services and third parties

The website may use third-party services for hosting, forms, booking, analytics or email delivery. This section should be updated before launch to name the services actually used and explain how they handle information.

Cookies and analytics

If analytics or non-essential cookies are enabled, the final policy should explain what is used and why. No specific analytics provider is assumed in this draft.

Access, correction and questions

You may contact Bloom Mind Counselling to ask about personal information held about you or request a correction, subject to applicable requirements. Add the final business email and contact details before publication.

Important before launch

This is a website-ready draft and should be reviewed against your actual business practices, counselling record-keeping process, booking provider, website platform and applicable Australian privacy obligations before publication.